ADA Policies

Reasonable Modifications

The Michiana Area Council of Governments (MACOG) overseeing the Interurban Trolley provides reasonable modifications to individuals with disabilities by making changes to policies, practices, and procedures if needed by an individual with a disability to enable him or her to participate in Interurban Trolley services subject to several exceptions. These exceptions include when the modification would cause a direct threat to the health or safety of others, would result in a fundamental alteration of the service, would not actually be necessary in order for the individual with a disability to access Interurban Trolley service or would result in an undue financial or administrative burden.

To request a Reasonable Modification please contact MACOG at 574-674-8894 between the weekday hours of 8:00 am and 4:30 pm, by email to macogdir@macog.com, or by mail to

MACOG

Attn: ADA Reasonable Modification

227 W. Jefferson Blvd.

120 County-City Building

South Bend, IN 46601

Filing an ADA Complaint

The Michiana Area Council of Governments (MACOG) agrees to operate the Interurban Trolley in full compliance with the Americans With Disabilities Act.

To file an ADA Complaint please contact MACOG at 574-674-8894 between the weekday hours of 8:00 am and 4:30 pm, by email to macogdir@macog.com, or by mail to

MACOG

Attn: ADA Compliance Officer

227 W. Jefferson Blvd.

120 County-City Building

South Bend, IN 46601

227 W. Jefferson Blvd.

1120 County-City Building

South Bend, IN 46601

p: 574-674-8894

f: 574-239-4072

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